Company Description

Crystal Filtration is an industry leader in providing our customers with innovative solutions for metalworking Fluids, Fat and oils, food and beverage filtration, and testing needs. We are seeking an experienced Non-Woven Sales Engineer to join our team at Crystal Filtration.

 

As a Sales Engineer, you will play a pivotal role in driving revenue growth by effectively communicating the technical aspects of our non-woven products to potential customers. If you are a detail oriented individual who likes to challenge yourself in a dynamic role and environment, then Crystal Filtration wants you to join our team!

 

We welcome applications from candidates of all experience levels! Whether you're eager to kick-start your career in sales or you're a seasoned professional seeking a new opportunity, this role offers the perfect platform for growth and success.

 

Role Description

This is a role for a Sales Engineer at Crystal Filtration. The Sales Engineer will be responsible for providing technical support, communication with clients, sales activities, and delivering exceptional customer service. This is a hybrid on-site role located in Rochester Hills, MI.

• Sales: Builds and maintains a network of sources from which to identify new sales leads to drive revenue growth. Assisting in expanding sales footprint with new customers and markets.

• Collaboration: Work closely with our engineering team to ensure that our equipment aligns with customer requirements and system specifications.

• Product Recommendations: Recommend cost-effective and improved product alternatives to our customers. 

• Order Fulfillment: Produces quotes and reports to customers, Secure orders, maintain product standards, and ensure timely delivery.

• Customer Relationship: Build strong rapport with clients, ensuring customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale. Alerting new and existing customers of new products, services, and enhancements that may be of interest.

• Product Enhancement: Identify opportunities for product modifications to better meet customer needs.

• Problem Solving: Assist clients in resolving any issues related to product usage. Demonstrates the functions and performance of our products with customers (potentially on client site) based on their needs.

• Reporting: Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems. Meets dynamic sales goals based on activity, meetings, new business closed, and other metrics. Provides periodic territory sales forecasts.

• Travel: Up to 50% territorial travel anticipated.

• Performs other related duties as assigned.

 

Qualifications

• Sales Engineering and Technical Support skills

• Strong Communication and Sales abilities

• Customer Service expertise

• Ability to work in a team environment

• Attention to detail and organizational skills

• Preferred: Knowledge of filtration systems is a plus

• Bachelor's degree in Engineering, Business, or related field

 

Job Requirements

• Bachelor’s Degree Required.

• Preferred: 3-5+ years of Non-Woven Sales experience required.

• Excellent organizational and time management skills.

• Service-oriented and able to resolve customer grievances.

• Must be able to lift up to 15 pounds at times.

 

Employee Benefits

✅Competitive Salary

• Compensation aligned with industry standards, adjusted based on experience level and expertise.

• Regular reviews ensure salaries remain competitive and rewarding.

• Yearly profit-sharing bonus

✅ Comprehensive Health Coverage

• Full health coverage with $0 monthly premium options available for employees.

• Includes medical, dental, and vision plans designed to meet diverse healthcare needs.

✅ New Modern Office Space

• State-of-the-art facilities with a collaborative and efficient workspace.

• Thoughtfully designed to promote productivity, teamwork, and comfort.

• Flexibility of Hybrid and remote office schedules

✅ 401(k) Retirement Plan

• Company matching contributions to help build long-term savings.

• Fully vested upon qualification, ensuring employees receive the full benefits of their retirement plan.

✅ Generous PTO & Holiday Policy

• Paid Time Off (PTO) designed to support work-life balance.

• Competitive holiday schedule recognizing both national and company-specific holidays.

• Floating Holiday available to all employees to observe any day of the year which may carry significance to them.