General Description

The Accounting Clerk plays a key role in the overall operation and financial success of Crystal Filtration. This role requires outstanding attention to detail, ambition, and reliability.

Essential Duties and Responsibilities

• Manage AP, prepare assets, liabilities, and capital account entries

• Review and record expense reports, maintain mileage logs

• Maintain AR records, provide account statements and aging reports

• Prepare records for General Ledger

• Recommend financial actions by analyzing accounting options

• Substantiate financial transactions by auditing documents

• Maintain accounting controls by following internal controls, preparing and recommending policies and procedures

• Reconcile financial discrepancies by collecting and analyzing account information

• Prepare payments by verifying documentation and requesting disbursements

• Comply with federal, state, and local financial legal requirements

• Study and stay up-to-date on relevant existing and emerging legislation

• Enforce and oversee adherence to accounting requirements

• Advise management on required financial actions

• Perform other related duties as assigned

• Preparing monthly commission reports, update the commission requirements

• Run monthly control reports on international businesses

Requirements

• High School Diploma or GED

• An associate’s degree in accounting, business, or a related field is highly valued

• CPA license is highly valued

• 1-2 years of relevant work experience in accounting, bookkeeping, or business administration

• Proficient in the use of computer-based software, particularly spreadsheet and bookkeeping software

• Trustworthy and discreet when dealing with confidential information

• Strong administrative skills

• Exceptional attention to detail, organization, and time management skills

• Able to effectively establish priorities, multitask and meet deadlines

• High level of accuracy

• Analytical thinker and problem solver

• Fluent in English, both written and verbal

• Excellent communication skills including active listening

• Able to comprehend and execute verbal and written instructions

• Fundamental mathematic skills (fractions, decimals, percentages, algebraic calculations, etc.)

• Self-motivated and reliable

• A high level of integrity and dependability with a strong sense of ambition and results orientation

• Able to thrive in a collaborative, team environment

• Physical ability to sit for prolonged periods at a desk or work at a computer

• Able to safely lift up to 15 pounds at a time

General Description

The Customer Service Representative is responsible for supporting customers across the U.S. and Latin America with our Liquid and Air Filtration products. This is a hybrid role that requires a strong understanding of internal processes and systems. The ideal candidate is bilingual (Spanish/English), highly organized, and comfortable communicating across regional markets to ensure a consistent and high-quality customer experience.

Essential Duties and Responsibilities

• Receive and process purchase orders from clients

• Quote prices and provide terms of sale

• Forward customers to relevant salespeople who can recommend, explain and demonstrate products and services

• Track the movement of goods to ensure orders are delivered to clients on schedule

• Maintain and build communication channels with salespeople, suppliers, and other stakeholders

• Follow up with clients to ensure satisfaction with goods and services purchased and to resolve any problems that arise

• Funnel customer feedback to relevant internal teams so that it can inform product and business development

• Prepare shipping and export documentation in accordance with USMCA, including Bill of Lading and invoicing

• Prepare sales reports, maintain and submit records of business expenses incurred

• Work alongside the sales team to develop, monitor and accomplish KPIs

• Collaborate and share information between our US and Latin American teams

• Conduct all the above in both fluent Spanish and English, as required

Requirements

• 2+ years experience in a similar role

• Fluent in Spanish and English, both verbal and written

• Knowledge of any other languages is highly valued

• Previous experience in a sales environment

• Strong understanding of product selling points, prices, and specs

• Proficient in the use of computer-based software, particularly Microsoft Office Package and Google (Gmail, Google Docs)

• Valid driver’s license and ability to travel to meet production partners and other stakeholders as needed

• Full legal working rights

• Exceptional attention to detail and organization

• Self-motivated and reliable

• A high level of integrity and dependability with a strong sense of ambition and results orientation

• Excellent problem-solving skills

• A demonstrable ability to work in a team environment

General Description

The Lab Technician supports Crystal Filtration’s research and development by performing and coordinating scientific tests and analyses. This role requires technical prowess, exceptional organization and communication skills, and amazing attention to detail.

Essential Duties and Responsibilities

• Support the R&D department by performing and coordinating a variety of laboratory processes and tests

• Prepare samples for general analytical testing including data entry, weighing, physical/chemical homogenization, etc.

• Accurately read and record results of studies, ensuring lab ID numbers are matched with correct samples

• Effectively and efficiently operate essential laboratory equipment such as balances, muffle furnace, PH meter, ppm testing, particle counter, and spectrophotometer

• Prepare and assure the accuracy of standards, reagents, etc. that are needed for analyses

• Wash glassware, clean equipment, tidy and order equipment, and ensure sanitization of work areas

• Perform routine lab and department maintenance

• Conduct preliminary interpretations of data or observations and draft short reports to the Manager

• Complete assignments in a timely, diligent, and safe manner, performing work in accordance with SOPs

• Ensure equipment is maintained in reliable working order, make repairs or modifications as able, and request repairs promptly

• Effectively and efficiently perform chemistry testing and analysis

• Troubleshooting

• Correct or report any observed safety hazards and support safety policies and programs

• Adhere to the Good Safety Practices and Good Laboratory Practices

• Able and interested in working with metalworking fluids, oils and fats, filtration and filtration products, etc.

Requirements

• Able to read, understand and follow documents and procedures (SOP, MSDS, GMP, and test procedures)

• Exceptional attention to detail, organization, and time management skills

• Able to effectively establish priorities, multitask and meet deadlines

• Excellent communication skills including active listening

• Fluent in English, both written and verbal

• Able to comprehend and execute verbal and written instructions

• Capable of extracting, analyzing, and acting on information with limited supervisory input

• Proficient in the use of computer-based software, particularly Microsoft Office Package and Google (Gmail, Google Docs)

• Fundamental mathematic skills (fractions, decimals, percentages, algebraic calculations, etc.)

• Full legal working rights

• Self-motivated and reliable

• A high level of integrity and dependability with a strong sense of ambition and results orientation

• Able to thrive in a collaborative, team environment

• Physical ability to sit for prolonged periods at a desk or work at a computer

• Able to safely lift up to 15 pounds at a time

Location: 2146 Avon Industrial Dr. Rochester Hills, MI 48309

Position Type: Part Time

Reports to: Lab Manager

Department: R&D Laboratory Services

Crystal Filtration is an industry leader in providing our customers with innovative solutions for metalworking Fluids, Fat and oils, food and beverage filtration, and testing needs. We are seeking a Laboratory Intern to support the R&D Laboratory department by performing and coordinating various laboratory processes and testing. If you are a detail-oriented individual who likes to challenge yourself in a dynamic role and environment, then Crystal Filtration wants you to join our team!

Job Description:

• Prepare and perform analytical testing for Metalworking fluids, filter media, fats & oil samples.

• Accurately read and record results of studies.

• Effectively and efficiently operate essential laboratory equipment.

• Wash glassware and clean other equipment and areas as required.

• Perform routine lab activities and department maintenance to keep the area clean and orderly.

• Conduct preliminary interpretations of data or observations.

• Complete assignments in a timely, diligent, and safe manner.

• Adheres to federal, state, local, and organizational laws, regulations, and procedures.

• Performs other related duties as assigned.

Job Requirements:

To be successful as an Lab Intern, you should have:

• High School Diploma or equivalent required.

• An associate degree or some coursework in Science, Chemistry, Chemical engineering, or Biology preferred.

• Some lab experience preferred.

• Valid Driver's License and reliable transportation.

• Ability to read, understand, and follow documents and procedures.

• Detail-oriented and extremely accurate.

• Must be able to lift 25 lbs.

• Prolonged periods of standing, bending, and walking.

Company Description

Crystal Filtration is an industry leader in providing our customers with innovative solutions for metalworking Fluids, Fat and oils, food and beverage filtration, and testing needs. We are seeking an experienced Non-Woven Sales Engineer to join our team at Crystal Filtration.

 

As a Sales Engineer, you will play a pivotal role in driving revenue growth by effectively communicating the technical aspects of our non-woven products to potential customers. If you are a detail oriented individual who likes to challenge yourself in a dynamic role and environment, then Crystal Filtration wants you to join our team!

 

We welcome applications from candidates of all experience levels! Whether you're eager to kick-start your career in sales or you're a seasoned professional seeking a new opportunity, this role offers the perfect platform for growth and success.

 

Role Description

This is a role for a Sales Engineer at Crystal Filtration. The Sales Engineer will be responsible for providing technical support, communication with clients, sales activities, and delivering exceptional customer service. This is a hybrid on-site role located in Rochester Hills, MI.

• Sales: Builds and maintains a network of sources from which to identify new sales leads to drive revenue growth. Assisting in expanding sales footprint with new customers and markets.

• Collaboration: Work closely with our engineering team to ensure that our equipment aligns with customer requirements and system specifications.

• Product Recommendations: Recommend cost-effective and improved product alternatives to our customers. 

• Order Fulfillment: Produces quotes and reports to customers, Secure orders, maintain product standards, and ensure timely delivery.

• Customer Relationship: Build strong rapport with clients, ensuring customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale. Alerting new and existing customers of new products, services, and enhancements that may be of interest.

• Product Enhancement: Identify opportunities for product modifications to better meet customer needs.

• Problem Solving: Assist clients in resolving any issues related to product usage. Demonstrates the functions and performance of our products with customers (potentially on client site) based on their needs.

• Reporting: Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems. Meets dynamic sales goals based on activity, meetings, new business closed, and other metrics. Provides periodic territory sales forecasts.

• Travel: Up to 50% territorial travel anticipated.

• Performs other related duties as assigned.

 

Qualifications

• Sales Engineering and Technical Support skills

• Strong Communication and Sales abilities

• Customer Service expertise

• Ability to work in a team environment

• Attention to detail and organizational skills

• Preferred: Knowledge of filtration systems is a plus

• Bachelor's degree in Engineering, Business, or related field

 

Job Requirements

• Bachelor’s Degree Required.

• Preferred: 3-5+ years of Non-Woven Sales experience required.

• Excellent organizational and time management skills.

• Service-oriented and able to resolve customer grievances.

• Must be able to lift up to 15 pounds at times.

 

Employee Benefits

✅Competitive Salary

• Compensation aligned with industry standards, adjusted based on experience level and expertise.

• Regular reviews ensure salaries remain competitive and rewarding.

• Yearly profit-sharing bonus

✅ Comprehensive Health Coverage

• Full health coverage with $0 monthly premium options available for employees.

• Includes medical, dental, and vision plans designed to meet diverse healthcare needs.

✅ New Modern Office Space

• State-of-the-art facilities with a collaborative and efficient workspace.

• Thoughtfully designed to promote productivity, teamwork, and comfort.

• Flexibility of Hybrid and remote office schedules

✅ 401(k) Retirement Plan

• Company matching contributions to help build long-term savings.

• Fully vested upon qualification, ensuring employees receive the full benefits of their retirement plan.

✅ Generous PTO & Holiday Policy

• Paid Time Off (PTO) designed to support work-life balance.

• Competitive holiday schedule recognizing both national and company-specific holidays.

• Floating Holiday available to all employees to observe any day of the year which may carry significance to them.